AS YOU HELP THEM, LET US HELP YOU
As things start to open back up keep an eye on our COVID-19 resources page to find more ways that we can help support you in your communication needs during this new recovery phase.
We’ll keep adding to this page, and much of it will be based on your needs and requests. So please tell us what you need. Our communities and country will continue to get through this as we work together. Thank you for all you are doing to keep our communities wired and connected during this critical time.
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Review the resources we developed for the outbreak phase of COVID-19
Social Posts & Digital Assets
(Content and Images)
Review our recommendations, and watch our webinar which will help guide your social communication during this challenging time. There are multiple posts (with more coming each week) that cover a broad range of topics related to company operations, work from home tips, and ideas to keep kids and adults entertained. Copy and paste the post content directly from this web page. Right click on the image to download and save to your computer.
Reopening
Below are ideas on social media posts to publish based on recovery and reopening.
supporting high school graduates
We could not be more excited to host the [enter high school name] virtual graduation ceremony. Join us on [name outlet] at [date and time] and tune in to cheer on the Class of 2020.
Congratulations to the Class of 2020! We are so proud of your hard work and wish you luck in the future.
You did it, Class of 2020! Despite all of the adversity, you persisted, and we could not be prouder.
SUPPORTING LOCAL BUSINESSES
Don’t forget to buy a gift card or place an online order to support our local businesses. We are so excited to see some of our favorite local spots re-opening.
We appreciate all our local businesses—you keep our community afloat. Congratulations on your reopening!
We are stronger together. As our community reopens, it is our chance to celebrate local businesses and support them as their doors reopen.
Great news! If you have been craving [name food or beverage], [name of business] is re-opened for business! [add any additional details around hours, number of patrons allowed in the business at a time, etc.]
We are so excited to see your bright faces all over town. Now is the time to support our local businesses who are slowly reopening all around.
Even though our community is beginning to reopen, it’s still important to wash your hands and remain socially distant. That said, we can’t wait to see you all soon!
We know some of our favorite spots around town are re-opening and we’re keeping this list to help you find what is open. Have you heard of or visited any local businesses that have reopened their doors? Share their name below and we’ll add it to the list!
OTHER IDEAS
2020 hasn’t been the smoothest year so far, to say the least. But despite a rocky start, here are some things to look forward to this year [list a few fun things happening your community].
To the people who suddenly had to work from home, teach at home, cook at home, entertain themselves at home, and really, just be at home for the last several weeks, we see you and we applaud you.
Come on in, we’d love to see you! Our office is reopening on [date] and we cannot wait to see you all soon. You may see the addition of plexiglass barriers and our team wearing masks because keeping everyone healthy is our top priority. That said, we are looking forward to seeing you in our office soon.
We are so excited to see your bright faces all over town. Now is the time to support our local businesses who are slowly reopening all around.
Looking for fun games to play to pass the time can be tricky. Here are a few ideas to keep you entertained: JackBox, Codenames, Cards Against Humanity, Catch Phrase, Apples to Apples, and even Solitaire. We’d love to keep this list going with suggestions from you. What games have you been enjoying lately?
We just want to take a moment to recognize all the parents out there that are working from home, home schooling, and keeping themselves and their families afloat during this COVID-19 environment. It’s not easy but we see you and applaud your hard work.
Google recently launched their Google Doodle games to allow you stay and play at home. Mix your own hip hop beats, play PAC-MAN or cricket, and more! Start Doodlin’
Social Videos
MEMORIAL DAY: THANK YOU – VIDEO SOCIAL POST
Download this video and add it to your social feed and/or website.
COVID UPDATE – ANIMATED FACEBOOK POST
Download this video and add it to your social feed and/or website.
COVID UPDATE – ANIMATED INSTAGRAM POST
Download this video and add it to your social feed and/or website.
Company Updates
Your dedication, commitment and courage deserve our deepest gratitude and admiration. Your service is saving countless lives and making a difference. Thank you from everyone at [insert business here] for the sacrifices you have made during this time and every day before and after.
We want to express our appreciation and gratitude for these everyday heroes. Thank you from everyone at [insert business here] for the sacrifices you make, every day and especially during these unprecedented times.
Yes, we are open!
During these hours [Monday – Friday from X:00 AM – X:00 PM.], the office is open to foot traffic. Our store will be practicing social distancing and taking the necessary precautions both for your safety and that of our employees. We are taking calls, answering emails, and conducting business throughout our normal business hours of Monday – Friday from X:00 AM – X:00 PM.
Just to be safe, our office is open to foot traffic for limited hours. Monday- Friday from________ to ______. We are looking forward to seeing you soon!
Our stores will be opening back up soon and we will keep you updated as our hours continue to shift during this time of reopening our office.
Yes, we are open and back to normal business hours!
Help stop/prevent the spread of COVID-19 and support social distancing when dropping by our office. Please continue to take precautions for both the health and safety of yourself and others.
Check websites and social media pages for details on how your favorite places are operating, including hours and any special instructions. For example, many restaurants and retail businesses have closed their inside areas, but are offering curbside service, delivery, or drive-thru. Bonus: Many restaurants provide an online menu, which allows you to place your order online or by phone—this provides less exposure for them and shorter wait times for you.
Find out if your favorite businesses that are unable to offer a “to go” service are offering an online service. Many therapists, fitness instructors, personal trainers, financial planners, and consultants are making their services available online. Additionally, many tutors, art, and music instructors offer online classes as well.
Can you buy locally before resorting to placing an online order from outside the community? Even if your favorite shop doesn’t have a robust online ordering platform, reach out to them by phone—they may have other resources available to meet your request. Many businesses were unprepared for a no-foot-traffic environment and have been left scrambling to compensate.
Sign up for a CSA (community supported agriculture) or reach out to local farms that normally sell their produce at local farmers markets. Those farms may be able to deliver or provide a carryout option for fresh local produce.
Like coffee or tea? Consider purchasing coffee beans from your local coffee shop to get your caffeine fix. Many coffee shops can provide a fresh grind and ship it to you upon request.
For waitstaff who rely on tips for a good portion of their wages, consider a larger tip for curbside service or delivery, if you are able.
For businesses that are currently unable to provide services, such as hair salons, barber shops, nail salons, and so on, consider purchasing a gift card for later use. Small businesses can use those funds now to stay afloat now and they’ll be ready to serve you when life returns to normal.
Spread the word. Share information with your friends and neighbors about what is available from local businesses. Leave a great review about a local business. Make a post on social media about that great meal or that beautiful flower arrangement you picked up curbside.
If you need pay your bill, talk to a team member, or just say hi, you can. Call our office(s) or go to our website to chat with us online.
Heads up, everyone—unfortunately, during the COVID-19 pandemic scammers and hackers are taking the opportunity to carry out phishing and malware attacks. Be careful as you browse online and use your email. [Read our blog article to learn more about how you can protect yourself.]
In this vulnerable time, there are reports of more phishing and malware. In other words, people trying to get access to your sensitive personal information online or putting dangerous files on your computer. Here are some things you can do: (1) be careful about any attachments or links you open, (2) don’t click on pop-ups that appear, and (3) don’t ever give your personal information to a website unless you are certain it’s a safe and valid site.
While we’re all staying home, don’t forget about the dangers you might find indoors on your computer. During the spread of coronavirus, there has been an increase in online attacks, like people trying to get your personal information or spreading malware and electronic viruses. Be extra careful about the emails you receive, consider changing your passwords, and don’t click on links or attachments unless you know where they came from. Stay safe, everyone!
Like you—and everyone in our nation and across the world—we are watching the news about COVID-19 carefully and doing what we can to respond thoughtfully and responsibly. The communities we serve are strong, and together we’ll all get through this challenging and unprecedented situation.
As your trusted local provider, our priority is taking care of you as you navigate this trying time. We want you to make sure you have access to the services you need, so please call us today to discuss your connectivity needs. [Add details if you are offering special internet speeds, discounted pricing, unlimited data, etc. during this time.]
As your trusted local provider, our priority is taking care of you as you navigate this trying time. We want you to make sure you have access to the services you need, so please call us today to discuss your connectivity needs. [Add details if you are offering special internet speeds, discounted pricing, unlimited data, etc. during this time.]
We know that, as people do the important work of staying at home to prevent the spread of the corona virus, the need for internet-related services will increase. Effective [immediately],your speed will increase to [1 Gbps].
You don’t have to worry about your internet service during this time. Our [fiber] network is robust, built with redundancies and safeguards in place for 99.999% uptime. It can handle the additional demands being placed on it and we are monitoring the network daily. We’ll keep you connected, so you can keep working, browsing, and streaming without issues.
The situation presented by COVID-19 is affecting people in many ways, some of them economic. If you are struggling to pay your bill, we will not turn off your service or charge fees for late payments. Call us today.
We know that the demands on our network will be greater as people work from home and stay at home. We’re proud to offer our customers no data caps during the COVID-19 situation, so you can upload and download to your heart’s desire.
We are still here to serve you. Call us at XXX-XXX-XXXX between the hours of [HOURS] and we’ll do our best to help you as soon as possible. [To keep our staff safe, our representatives are working from home to keep themselves safe while they continue to help with your needs.]
We are still making repairs and installing new service for customers. If a technician comes to your home, you can let them inside, and they will maintain a safe six-foot distance (following recommended CDC “social distancing” guidelines) from you at all times. Technicians will also clean areas inside and outside the house carefully before they leave to maintain cleanliness.
To follow the latest recommendations regarding social distancing, we ask that you call rather that come into our physical office. Our team is here to serve you.
If you need to come in to pay your bill, talk to a team member, or just say hi, you can. We simply ask that you maintain a safe distance for your health and the health of our office staff. And don’t worry—our offices are cleaned regularly and carefully.
We recognize that these are extraordinary times that call for all of us to respond with compassion and action. For that reason, we are [making a contribution to our local food shelter in the amount of $XXX]. This is our effort to support the communities where we all live. Stay well!
While we recommend you stay at home as much as possible right now, you can still use our internet service in the following locations: [list]. Enjoy our blazing fast speeds all from the comfort of your parked car.
While we recommend you stay at home as much as possible right now, you can still use our internet service in the following locations: [list]. Enjoy our blazing fast speeds all from the comfort of your parked car.
Our communities, our country, and our world are resilient places. Together, we’ll see our way through this situation. Stay well, friends.
We know there are a lot of uncertainties, anxiousness, and fear out there. We believe this too shall pass, and we’ll be stronger because of it. Be well.
Your health and safety are important to us. In this current environment of the COVID-19 pandemic, we have decided to cancel all community events during the month of April. These events include: [insert list].
Work from Home (WFH)
Like you—and everyone in our nation and across the world—we are watching the news about COVID-19 carefully and doing what we can to respond thoughtfully and responsibly. The communities we serve are strong, and together we’ll all get through this challenging and unprecedented situation.
Now more than ever, personal hygiene is important. Even though you are at home, washing your hands frequently and thoroughly is crucial. While there are many guides out there on proper hand-washing techniques, this is one of our favorites.
Did you know your cell phone has 10x more germs than a toilet seat? So, while you’re washing your hands consider washing your phone too. Here is a handy article on some ways to go about disinfecting your phone.
It is important to treat a work from home scenario as though you are working from your office. Wake up early, get showered and dressed, and take your usual breaks and lunch break like you would normally. This structure will help you keep your regular rhythm and keep your day from getting away from you.
Suddenly working from your bed, your kitchen table, or your couch all seems enticing. However, setting up a designated workspace will help you eliminate distractions and stay focused during office hours. There’s nothing worse than working from your kitchen table with a pile of dirty dishes staring at you. Trust us.
Having a reliable internet and phone connection is paramount while working from home. We recommend running an internet speed test to assure you are able to maintain productivity with a number of new devices being connected on your home network. If not, give us a call—we’re waiving data charges and running promotions to help you and your kids work productively from home during COVID-19.
Set expectations with your team around your availability and make it clear when and how people can best get ahold of you. Phone calls, text messages, instant messaging, emails, and video conferencing are powerful ways to stay connected with your team during this time.
Working from home is not always easy on everyone and your team may be struggling with uncertainty, loneliness, their workload, or more. Now is the time to be a good neighbor—reach out and check in with your team.
Matching your playlist to your task at hand can be a great way to get motivated, stay focused, and conquer your task list. Personally, we recommend Metallica and Mozart.
Working from home and social distancing can be hard. Maintaining your mental health is important for creativity, productivity, and your overall well-being. Check out this list of ways to support your mental health during COVID-19. We like the idea of getting out in nature and reaching out to venerable neighbors.
Because schools are temporarily shut down as a means to slow the spread of COVID-19, working from home with littles can be challenging. We recommend planning activities to keep your kids entertained so you can remain productive.
Staying informed is crucial to your health and safety. We recommend sharing resources with your team on new developments in your area. Follow sites like the CDC’s Coronavirus page or the World Health Organization’s page to stay updated.
Fun from Home (FFH)
Exercise not only has physical benefits, but right now the mental and emotional benefits might be the most important reasons to get our bodies moving. Keep it fun with all the free online options that are available!
Choose an emoji that reflects your mood and post it below! From there, choose a mindful exercise that matches that emotion! visit health.com health.com
Corepower Yoga free videos. Watch Videos
Enjoy Yoga at home with Adriene. Watch Video . Try out her 30 days of yoga, one video per day.
Getting sweaty fast increases endorphins, that happy feeling can help you glide through the day and into the evening. Try this HITT workout that only takes 28 minutes. Remember being sore tomorrow means it worked! Workout Now
If you need that extra motivation, tune into a live workout class so you’re not working out alone. Whether or not you’re a Planet Fitness member, you can stream their classes live on Facebook or watch the recordings later if you want the ability to pause mid workout. Watch Now
Learn the choreography from famous Broadway musicals while you get your heart pumping. Its an activity that adults and kids will enjoy! Watch Now
As the weather gets better and gyms are closed, more and more people are hitting the pavement. Make running fun with the Zombies, Run! App. Be a part of saving a township and running away from zombies, all the while you get your workout in. Play Now
Do you need a new song to hum while you wash your hands? Here are some good options:
1) The first two verses of the national anthem.
2) The chorus of “Let It Go” from Frozen.
3) The theme from Rocky.
4) The opening section of “Bohemian Rhapsody” by Queen.
5) The chorus of “Man in the Mirror” by Michael Jackson.
Looking for something to do while at home? Check out our watchTVeverywhere or Video on Demand platforms for great movies and shows.
We hope this time for you working from home is safe and productive. And once you’re done working for the day, check out this list of shows to binge watch while stuck inside.
Reach out and call someone. Have you called the older people in your life recently? During the COVID-19 pandemic, which is more dangerous for the elderly, take a few minutes today to call the seniors in your life. They’ll be glad you did—and so will you!
Distance Socializing. Turn social distancing into distant socializing. Call a friend or family member you haven’t talked to in a while and check in. Use Skype, FaceTime, Google Hangouts, or a free Zoom call to talk to a single person or a group. Download social apps like Facebook, Instagram, Snapchat, Marco Polo, or others to stay close. We’re in this together… even when we can’t be together.
Distance Socializing. Turn social distancing into distant socializing. Call a friend or family member you haven’t talked to in a while and check in. Use Skype, FaceTime, Google Hangouts, or a free Zoom call to talk to a single person or a group. Download social apps like Facebook, Instagram, Snapchat, Marco Polo, or others to stay close. We’re in this together… even when we can’t be together.
Story Time. Parents, if you’re looking for something fun to do with your small children while you’re all at home, try this: Each day, children’s author Mo Willems is holding a short (about 20 minutes) drawing class live on YouTube. Connect to it here./a>
Learn from Home (LFH)
Check out these timely remote learning resources for parents and educators. Feel free to share wide and far w/ your k12 educators and parents to excite and support their stay at home learning during COVID19. Learn More
Checkout Dreambox Learning. It’s an excellent math resource that’s free for the first 90 days. Start Learning
Check out these timely remote learning resources for parents and educators. Feel free to share wide and far w/ your k12 educators and parents to excite and support their stay at home learning during COVID19. Learn More
Continue learning at home with BrainPOP and keep your children engaged and on-track. Learn More
Pre-K through 6th grade can play their way through education with ABCya!
For young learners, special education, and English language development, Starfall is a top-rated resource to support reading.
Math should be fun for everyone; and it is with SplashLearn, a curriculum-aligned learning path for students in Kindergarten through 5th grade.
You don’t have to spend big bucks to get something great! Free children’s stories for readers age 3 to teen has a great selection of original audio books.
Ever had a dream of publishing your own book? Storyjumper allows creative minds young and old to become an author, design characters, and add your voice. The service is free until you select to publish.
Kids aren’t just missing out on regular class work; they are also missing out on special services. Here is a great resource for those who need to keep up with speech therapy.
Parents, if you’re looking for something fun to do with your small children while you’re all at home, try this: stream videos featuring celebrated actors reading children’s books alongside creatively produced illustrations. Readers include Viola Davis, Chris Pine, Lily Tomlin, Kevin Costner, Annette Bening, James Earl Jones, Betty White and dozens more. Watch Videos
Any Harry Potter fans out there? For a fun diversion from reality, young explorers can educate themselves on the Wizarding World and join the official harry Potter Fan Club.
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We hope you have found our material and content helpful. We are truly here to serve and support you. If there are other types of content you need, please let us know. If you are a Pivot client and need support on customizing any of this material for your brand, please let your Account Executive know. If you aren’t a Pivot marketing client, we are still here to support you. Contact us at