Pivot Research

Understanding how to give customers and markets the best brand experience

They love me, they love me not. They love me, they love me not…

When it comes to discovering the opinions of your customers and new markets, you can pull petals off flowers or you can do serious research. When you partner with Pivot, you’ll have a partner that invests time to understand your business and your objectives carefully. Your project will have the full attention of our experienced, smart, and motivated team of researchers. Do we love asking questions? You better believe it, and your business will be glad we do. With Pivot, it’s all about your needs and your goals, not ours.

Pivot links research know-how and marketing savvy to give you a complete picture. Pivot’s marketing research team has decades of experience working with a wide range of companies including Fortune 100 companies (like 3M and Intel), startups, nonprofits, and rural broadband providers. Our team has completed over a thousand research projects and helped launch over 200 products. We have proven marketing expertise that goes beyond the findings to deliver deeper understanding and stronger recommendations. Pivot’s research team is ready to help provide the answers you need to make wise business decisions. Our client list includes:

• Gartner
• Qorvo
• State of Oregon
• Blackfoot Telecommunications
• Fidelity Communications
• MCTV
• MJ Murdock Charitable Trust
• Oregon Metro

Pivot’s marketing research department has years of experience using the following data gathering methods: telephone interviews, focus groups (traditional and online), web surveys, in-depth interviews, central location testing, mail surveys, secret shopping, intercept interviews, and ethnography.