Our Team


Dave Nieuwstraten


The Dreamer. Before founding Pivot, Dave ran the marketing practices for two national consulting firms. Dave holds a business degree from San Diego State University and has completed the AMA School of Marketing Research, University of Notre Dame. When he’s not trying to help clients, he can be found spending time with family outdoors especially if it’s in a campground or on a lacrosse field. Dave is particularly passionate about helping children in need around the world, and is constantly on the search for the world’s best chocolate mousse.

Jeremy Graves


The Volunteer. Jeremy leads Pivot’s day to day operations and has particular passions for improving the customer experience and the color orange. Jeremy, a graduate of both Missouri State University and the University of Tennessee, now resides in Tucson, Arizona with his wife and three children, but still lives and dies by the Tennessee Volunteers.



Mark Fordice


The Sixth Man. Mark has held some interesting positions: deal prognosticator, chip stacker, spreadsheet jockey, roadblock remover, and code monkey. He was a software engineer for Nobeltec and ImageBuilder prior to becoming a technical marketing engineer for Intel, and a senior product manager for Boeing. Mark and his wife have six children, lots of laundry, and a serious problem getting to bed by a reasonable hour. Mark has a degree from Biola University and a penchant for dark chocolate.

Bernie Arnason


The Competitor. Bernie is a well-respected leader in the independent telecom industry, and has a comprehensive understanding of the telecom industry. Before coming to Pivot, he spent seven years as vice president of business development for the National Telecommunications Cooperative Association (NTCA). Bernie is an avid football fan with a passion for the Steelers, though he has never lived in Pittsburgh. Call Bernie at 240-423-0058. 

Angie Allee

Project Coordinator

USE YOUR NOODLE. Angie comes to Pivot with decades of experience in marketing and communications for both nonprofit organizations and telecommunications companies. She has a bachelor’s degree in journalism from the University of Oregon. She loves pasta, sunny days, and animals. She also loves hiking but never hikes; she loves the idea of a hike.

Toni Allen


Mimi. Toni has a bachelor’s degree in accounting from Linfield College, and began her career as a CPA with Arthur Young & Co. After taking time off to raise a family, she helped plant a church in Wilsonville, Oregon, where she worked for 20 years. More recently, she has worked with both a start-up and a labor union council. Her passions are her two grandchildren, her dog Mango, and exploring the wonders of Oregon’s wine country.

Ryan Beckham

Senior Designer

Bend it Like… Ryan has a bachelor’s degree in marketing with an emphasis in graphic design from George Fox University. Before joining Pivot, he designed websites for power sport dealerships throughout North America and managed his own woodworking business, creating high-end wood cutting boards, serving trays, and chess boards. Ryan married his high school sweetheart Kaitlyn in 2014. In his spare time, he enjoys making reclaimed furniture and hiking. His personal mission is to know absolutely everything about Apple.

Sandee Buysse

Senior Account Executive Lead

A BEAUTIFUL MIND. Sandee has a Bachelor of Science in psychology and an MBA, both from the University of Iowa. She comes to Pivot after 12 years at Liberty Communications, and has expertise in sales, operations, customer service, marketing, and process improvement. She loves to dirt bike, can split wood with an axe, but hates mashed potatoes. Two out of three ain’t bad.

Nicole Cochran

Training and Development Coordinator

Sneakers. Nicole comes to Pivot after teaching for two years and, before that, nearly twenty years in retail management. She holds an MBA from Grand Canyon University and a Bachelor of Science degree from Southern Illinois University in workforce education and development/training and development. Nicole is an avid runner who enjoys 5Ks, 10Ks, and half marathons, and tries to run a half marathon in a different national park each year.  Her long-term goal is to own a pet pig. Dare to dream!

Courtney D’Elia

Research Coordinator

Sand Between Your Toes. Courtney graduated from the University of Idaho with a bachelor’s degree in business, and worked for the University of Redlands and the Irvine Company before moving to Portland in 2002. She did the important work of raising a family before joining Pivot’s research team. Today, she enjoys hiking, biking, running, camping and road trips, and daydreams about sunny beaches.

Erik Doescher

Director, Strategy

The One and Only. Erik has been a consultant with Pivot Group since 2005, and has more than 20 years of marketing and advertising experience. Erik’s skills include development and implementation of marketing plans, creative direction, branding and image strategies, and advertising and promotions. Erik and his wife are the parents of two daughters, and he lives and dies (mostly dies) with the Seattle Mariners every season.

Beacon Getsinger

Design Floor Manager

Good boy. Beacon is an English cocker spaniel, born in Iowa. He moved to the Pacific Northwest at only 8 weeks of age, though to him it felt like 56. Beacon’s professional background is in fetch, pheasant hunting, and snuggles. Today, he manages the quality of life for Pivot’s team of creatives. In his spare time, Beacon enjoys his Chuck It ball, wrestling with his cat-friend Tranq. An optimist and terrific listener, Beacon is an Enneagram 7.

Rachel Getsinger

Senior Design Lead

Highfiver. When Rachel is not riding horses, painting or exploring, she is a graphic designer. Before coming to Pivot she studied graphic Design, lived in New York where she pursued art and design, and married her best friend, Matthew. Rachel loves an 8 oz. Stumptown latté in the morning. Her most true love though is her son Coen. 

Jacqueline Enos Gore

Sales Support Administrator

Wanderlust. Jacqueline comes to Pivot from a career in retail management spanning 16 years and 5 states. She received her Bachelors of Science from Drexel University in design and merchandising, and also studied at Oklahoma State University. She finally settled in the Pacific Northwest, though she’ll never turn down the chance to travel just about anywhere with her husband and two sons. She loves reading nonfiction, buying craft supplies she intends to use some day, and falling asleep on the beach.

Jenny Green

Digital Manager

Quicksilver. Jenny came to Pivot in 2014 from Opus Events Agency, where she worked as a Promotional Production Coordinator. As Pivot’s Digital Manager, she has a passion for digital, especially social media marketing. Jenny holds certifications in Google Search and Google Display advertising, has gone through Facebook’s Blueprint courses, and is social media marketing certified through SO ME Academy. Jenny holds a bachelor’s degree in journalism and communication arts from George Fox University and married her college sweetheart, David. Jenny has two dogs, Hank and Lucy, and if you get really friendly with her, she may show you her superpower: singing the alphabet backwards.

David Griffiths

Senior Designer

D.J. Griff. David graduated from George Fox University with a bachelor’s degree in graphic design, and was also a member of the George Fox basketball team. David serves as a senior designer and as Pivot’s photographer. David is still pursuing his dream of becoming the first-ever NBA star to also be a professional musician and professional ping-pong player. He could happily live on burritos, if his wife would not disown him for it.

Tori Halverson

Account Executive

Make a splash. Tori comes to Pivot after six years working as an account lead for two marketing agencies in Sioux Falls. She has a Bachelor’s degree in Advertising from St. Cloud State University in Minnesota. She loves spending time with her daughter and husband, reading, and boating on the Missouri river. She was a competitive swimmer for ten years and still loves to take a dip.

Cameron Herr

Production Designer

Handyman. Cameron Herr comes to Pivot with a bachelor’s degree in Graphic Design from Oregon State University. Before coming to Pivot, he worked as a Freelance Designer, helping small businesses and startups with their branding needs. Cameron is an enthusiastic golfer, skier, and has discovered a recent passion for woodworking. Rumor has it that his hands are different sizes—he always wears the same-sized gloves, but one is invariably too tight or too loose. Curious.

Tocia Johnson

Program Manager

The Planner. Before Pivot, Tocia was a Program Supervisor for the NTCA and a Special Projects and Meetings Coordinator for the Pharmaceutical Care Management Association. She has her AAS degree in business administration and is currently working on a bachelor’s degree in tourism and events management. Tocia has a heart for community service, and has served with the American Heart Association and, currently as a Girl Scout leader.

Ryan Kennedy

Web Project Manager

Player One. Before coming to Pivot, Ryan was an IT support specialist for three years and an economic support specialist for three years. He has a bachelor’s degree in general business management with an emphasis in technology from the University of Wisconsin – La Crosse. Ryan is an avid long distance runner, a retro game collector, and loves spending time with his wife and children.

Kathleen Ketrenos

Accounting Assistant

Sweetie. Kathleen has been a bookkeeper and accounting assistant since college, when she graduated from the University of Portland with a bachelor’s degree in psychology. She has worked for companies including Reser’s Fine Foods, the Beaverton School District, and various nonprofits. Before coming to Pivot, Kathleen spent seven years as a volunteer bookkeeper for a local church. Kathleen loves camping and taking RV road trips with her husband and their three children. She has a sweet tooth a mile long, loves quilting and painting, and is a registered member of the Osage Tribe in Oklahoma.

Matt Kuperman

Production Designer

Dynamite. Matt moved to Portland from Vermont for his position with Pivot, leaving his work as a graphic designer for an energy efficiency utility there. He holds a bachelor’s degree in studio art from the University of Vermont. In his spare time, Matt binge watches TVs and movies, loves cooking and baking, and is a hip-hop fanatic. Catch him on the dance floor—if you can.

Abby Lambert

Senior Account Executive

The Bug. With her bachelor’s in organizational communications, Abby has more than 20 years’ experience in marketing, community relations, and training. In addition to marketing support, she works closely with customer operations to develop and implement training and tracking programs. An avid gardener and nature-lover, Abby likes to watch things grow.

Annaliese Laurila

Project Coordinator

KICKIN’ IT. Born in Germany, Annaliese received her degree in Business Administration, with concentrations in Marketing and Management, from Western Washington University. As captain of her college soccer team, she led the Vikings to victory in the DII Women’s Soccer National Championship. Living a healthy vegan and gluten-free lifestyle, she loves cooking and baking, and founded a recipe club that sells baked goods to benefit non-profits. Ask her about “Chick, Please!” when you get a chance!

Taylor Mason


The Wanderer. Taylor comes to Pivot with a Bachelor of Fine Arts degree in Graphic Design, with a minor in fine arts. Before Pivot, she was an intern at Interactive Communications at OSU, where she focused her time on motion graphics and web design. When she’s not working, Taylor enjoys the outdoors and traveling the world. She is a painter, with a particular love for working with oil paints. Art supplies and coffee are her weaknesses.

Cat Minor

Senior Account Executive Lead

High Performer. Before coming to Pivot, Cat worked as the Marketing Officer for Community First Bank and the Marketing Director of Reedsburg Utility Commission, both in Wisconsin. She is co-owner, with her husband Matt, of a woodworking and cabinetry business. Cat considers chocolate the fifth food group, finds elephants fascinating, and auditioned for the second season of American Idol (darn you, Ruben Studdard!).

Annie Mordhorst

CX Account Executive

The Star. Annie Mordhorst is a Customer Experience Account Executive for Pivot. Before that, she was a Marketing AE for us. Annie loves working with teams so they are empowered to deliver the customer experience of their dreams. She has a bachelor’s degree in business management from George Fox University and a master’s degree in culture, policy and management from City University London. She loves to run and teach indoor cycle classes and has a whole lot of EDM on her playlist.

Trevor Newman

Account Executive

Tar Heel. Trevor comes to Pivot from a marketing agency in North Carolina, where he worked for three and a half years as an account executive. He graduated from UNC Chapel Hill with a bachelor’s degree in journalism and mass communications (advertising and PR specialty). Trevor loves craft beer, indie films, and the outdoors. He’s also a writer—check out his digital mystery The Ashevillager sometime!

Mike Oslund

Account Executive

O Captain! My Captain! Mike comes to Pivot after owning his own marketing agency in Portland and providing client management services for many years. He has a Bachelor of Science in Business Administration from Arizona State University, with a specialization in marketing. Mike loves coaching basketball and baseball, and has volunteered hundreds of hours with Lines for Life. He is a regular runner and has participated in many marathons and other road races. Go, Mike!

Ana Ibáñez Pankey

Project Coordinator

ABSOLUTELY POLYGLOTTAL. Ana brings a degree in Business Administration to her role at Pivot, along with experience in a wide variety of marketing-related roles and the ability to speak multiple languages. With secret plans to one day live on the beach in Mexico, Ana naturally gravitates towards large bodies of water, such as oceans and lakes, and loves to unleash her creativity through music (she plays piano and flute) and interior design. Lifetime goal: Eating an entire bag of Cheez-Its in a single sitting.

Neeraj Patil

Digital Marketing Specialist

Force of nature. Neeraj is such a great guy that Pivot hired him before he even finished college! Serving as a digital marketing intern with Pivot in the summer of 2019, Neeraj continues to work with Pivot as he finishes his senior year at the University of Oregon. He is pursuing a degree in Business Administration and Advertising. In his spare time, Neeraj enjoys learning about fashion design and is currently a second degree black belt in Taekwondo. Watch out for this one!

Andy Peterson

Senior Copywriter

The Quiet Man. Before coming to Pivot, Andy knocked around the copywriting profession for more than 20 years, wordsmithing for companies like AT&T, Microsoft, and Nintendo. He’s had 14 plays produced, and been published in several books, magazines, and trade journals. When not setting words to paper, Andy can be found in local cinemas catching up on the latest movies.

Anthony Plopper

Senior Web Developer

The Webber. Anthony loves programming. He is pleased by well-organized, efficient, and maintainable code. Responsive & beautiful (both to view and to manage) websites are his sustenance. He has a degree in music composition from the University of Oklahoma, and sees web development as music with a dash of chess.  Anthony lives in Wisconsin with his wife and four children, whom he loves even more than olives and ultimate Frisbee. Anthony cannot move his right toes — make sure to ask him why sometime.

Chelsea Radich

Account Executive

GO THE DISTANCE. Chelsea has worked in Pivot’s research division and now serves as an Account Executive. She comes to Pivot from three and a half years in the public sector with a focus on public information, citizen engagement, and emergency management communication. Chelsea is an avid runner, leading a Hood to Coast team every year and always looking for a PR in her next marathon.

Beth Ruff

Call Coaching and Call Backs Manager

Surf’s Up. Beth comes to Pivot from Quality Matters, Inc., where she served as a Customer Service Manager. She attended Western Oregon State University and Oregon State University, where she studied health promotion and played softball. Beth enjoys volunteering with middle and high school Wyldlife/Young Life, and is an avid wakeboarder, water-skier and wake surfer. If you don’t reach her in her office, you might check the local rivers or lakes.

Monica Santi

Director, Marketing Services

Patron Saint of Marketing. Monica’s client projects include developing and implementing marketing and communication strategies, new product launches, and corporate branding. Before joining Pivot in 2005, Monica worked in marketing and communications management for Canby Telcom and two different nonprofit organizations. Monica lives in the Sacramento area with her husband and two teenage sons, but will always call Oregon home.

Rod Sawatsky

Senior Designer

The Most Interesting Man in the World. Rod is a creative artist with many years’ experience as a freelance graphic designer. He studied fine art and graphic design in British Columbia, and worked for more than 10 years as a contracted Art Director for Glas Water, developing and promoting their beverage products throughout North America. Rod specializes in corporate identity, brand development, custom lettering and 3D illustration. Rod was raised in Congo, Africa—where he remembers Christmas on sunny beaches with his family—and now lives in Oregon with his wife and children. 

Austin Sellers

Senior Designer

Left turns only. Holding a degree from The Art Institute of Portland, Austin comes to Pivot following a successful career in package design, as well as the entertainment and solar industries. He loves to go on walks with his kids and has lately challenged them to see who can draw the fattest cat. He takes every opportunity to celebrate being left-handed and enjoys making wrong turns for the fresh discoveries he makes. It also explains why no one will drive with him.

Merry Shepard

Account Executive

Multitasker. Merry comes to Pivot after being the Manager of Product and Marketing at DirectLink in Canby, Oregon. She holds an accounting degree from Alfred State College in New York. Merry is an avid audiobook listener while doing just about anything, and enjoys traveling now that her kids are adults. She also volunteers regularly for the American Red Cross—thank you, Merry!

Aaryn Slafky

Director, Customer Experience

Small but Mighty. A graduate of George Washington University, Aaryn majored in anthropology and journalism. Before coming to Pivot, she spent nine years as Marketing and Communications Director for Randolph Telephone Membership Corp and seven years as Director of Communications for the NTCA. Aaryn and her husband live in North Carolina with their two children, where (if you’re lucky) you might see her dance in a Dancing With The Stars knock-off for the local college scholarship fundraiser.

Randall Spence

Digital Marketing Specialist

MORE THAN MEETS THE EYE. Before coming to Pivot, Randall Spence ran his own web development company, worked as an advisor, and helped shape the web development curriculum for Bellevue College in Washington. Once a bass player in a Seattle-based band, Randall now resides in sunny Las Vegas, where he’s still passionate about music and constantly seeks out new artists. Transformer figures from the ‘80s and Shogun Warriors from the late ‘70s form the core elements of his vintage toy collection. When you meet him, avoid asking him how much he had to pay for a tiny yellow Keshigomu figure from Japan to complete his Transformer collection—it’s still a sore subject.

Tim Sticka

Project Coordinator, Lead

Tall but Mighty. Tim graduated from the University of Oregon with a Bachelor of Science in Business Administration, and comes to Pivot from work with Nike, Road Runner Sports and Logical Position. He has a background in digital marketing and has been working at various jobs since he was 15 years old. At 6 feet 8 inches, Tim has the distinction of being Pivot’s tallest employee, and loves staying fit with volleyball and flag football. Needless to say, he exists on a different level than the rest of us.

Leif Street

Customer Experience Trainer

Snowman. Leif was the Marketing Manager at Hiawatha Communications before joining the Pivot team. He has held positions in marketing and sales in the telecom industry for more than 20 years, served in the U.S. Army as a Russian linguist, and has studied Russian history and music performance. In his spare time, Leif enjoys spending time with his wife and children, listening to jazz, shoveling snow and more snow, and sampling beer as often as he can.

Mckenna Tillotson

Project Coordinator

Signora. Mckenna graduated from George Fox University with a bachelor’s degree in marketing. In college, she had internships with Metro Parent Magazine and the George Fox sports marketing department. After graduating, she worked as the Affinity Marketing Coordinator in George Fox’s marketing department, focusing on sports marketing and alumni communication. Mckenna loves paddle boarding, baking yummy Pinterest recipes, and is a student of all things Italian.

Carol Vaughan

Account Executive

Tastemaker. Carol Vaughan graduated from Regent’s University London with a degree in Fashion Marketing, whereupon she launched a successful career in luxury retail management. After taking a break to raise a family, she returned to the workforce as a Marketing Specialist for Silver Star Communications in Wyoming.  She works for Pivot from the Raleigh/Durham area of North Carolina and considers herself an amateur foodie, which includes growing her own veggies, cooking, and eating. Okay, mostly eating.

Sierra Vejvoda

Project Coordinator

The Outdoorist. Sierra has a Bachelor of Science degree in Environmental Science, Technology, and Policy from California State University Monterey Bay. Before coming to Pivot, she worked in the outdoor retail industry. She earned her Project Management certificate from Portland State University literally the day before starting at Pivot. Sierra loves the outdoors, whether it’s skiing, backpacking, sailing on a Catalina 22, and gardening. When she’s not outside, you’ll find her playing with her three dogs, wine tasting, and eating tacos. All the tacos.

Shelly Weasel

Web Lead

Stroke of genius. Shelly has a bachelor’s degree in visual communications (illustration and design) from the University of Arizona and an associate degree in fine arts from Pima Community College. She comes to Pivot from her role as a Project Manager for Strategic Growth Advisors. In her spare time, Shelly knits and is a painter. She uses many media including watercolor, oil, digital, and egg tempera, and even makes her own paint!

Josh Williams

Digital Marketing Developer

Webcrawler. Josh serves as Pivot’s Junior Web Programmer, developing and providing maintenance for Pivot client sites. In addition to web design, Josh codes most of the eblasts Pivot creates for our clients. Self-taught in HTML and CSS, Josh’s varied interests including reading, cooking, video production, soccer, archery and skateboarding. He claims to be able to juggle soccer balls (but not necessarily simultaneous with coding). 

Eve Wisniewski

Traffic Coordinator

High fidelity. Before coming to Pivot, Eve worked as an independent media consultant for eight years and served as a Traffic Coordinator at Greenspun Media. She studied interior design at The Art Institute, and loves spending time with her two children. Eve is also a vinyl collector—she loves to see great bands and hunt for new songs to love.

We’re a customer engagement company.

Witty Statement Here

Pivot is a friend to people, plants and animals.


We like marketing like we like donuts.



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