Internet and Social Media Usage Policy Template
This paper is designed for businesses considering creating an Internet and social media usage policy for their employees. The paper is a sample template completely adaptable for your needs.
The Words that Work, The Words that Don’t
Writing copy is not for the weak of heart. This white paper discusses the words that are proven to get a positive reaction from consumers, and the words best left off the page.
Latest Design Trends
Good design can make the difference between people noticing you and giving you a call, or noticing you and shaking their heads. This paper discusses some of the latest design trends seen in 2012-2013
Social Media Customer Service
Social media is all about building relationships, and one way to accomplish that is to have excellent customer service through your social media channels. Using The Home Depot as a case study, this paper offers advice on how to have great customer service online – even when people make negative comments.