Yes, Facebook IS stalking you…just not the way you think. Pivot Digital Services Director and resident Facebook expert, Jenny Green, joins us to spill the beans on why you get served ads for lemonade before you even realize you’re thirsty. That’s right, we’re learning about all the data Facebook collects, and how leveraging this data can improve your marketing efforts by delivering the right message to the right audience at the right time.
What’s the recipe for a great brand—is it a witty tagline? An eye-catching color palette? A memorable logo? This week, we’re learning how to build a brand worth talking about with Pivot Customer Experience Account Executive, Annie Mordhorst. Turns out, gaining brand loyalty is not just about beautiful design. It’s about delivering positive, consistent experiences to your customers. In other words—your brand isn’t what YOU say about you; it’s what THEY say about you. Tune in to find out Annie’s “secret sauce” for great CX design, how to build consumer trust in your brand, and why delivering consistent experiences could just be your best marketing strategy.