We’re excited to roll out a major enhancement to our VOC program: secure sFTP file delivery. While many partners still send files via email or Dropbox, sFTP is our most secure, reliable option—and it only takes a one-time setup. After that, your VOC files deliver automatically for the rest of the year.
👉 Please reach out to amanda.haller@askpivot.com to get your sFTP connection (SSH Key) set up. Our goal is to have every client converted by year-end, and your quick action makes a big impact. We are here to guide you!
What’s next: You’ll also soon receive a short survey about additional enhancements and VOC use-cases you’d like to see from nicole@askpivot.com. Your feedback shapes the future of the program—please take a moment to share your ideas!
Dig deeper: Learn more about Pivot’s Voice of the Customer and Call Coaching programs.
