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The Juice
How to Build a CX Team

Let’s say your org is delivering a poor customer experience…is that an employee problem, or a you problem? Special guest Aaryn Slafky, Pivot VP of Customer Experience, is here to give you the rundown. We’ll talk about building your empathy muscle, quiet quitting, and what employee experience has to do with CX. Oh—and why Aaryn burned down a barn (we promise it was legal). 

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