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And no, we’re not talking about social media influencers. Today, we’re discussing leadership coaching, team dynamics, and Amish bakeries with special guest (and star baker) Nicole Cochran, Pivot CX Programs Manager. Tune in to get the scoop on the “internal influencers” who are unconsciously leading your team—for better or for worse—and learn how to help them use their powers to benefit your team and your business.